Effective Date: December 18, 2023
Last Updated: December 30, 2024
Adbuddy values transparency and security in all financial transactions. This Payment Policy outlines the terms and conditions governing payments made on our platform, ensuring a seamless and trustworthy experience for both earners and advertisers.
1. Payment Methods
Adbuddy supports a variety of payment methods to cater to our global user base:
- Cryptocurrency Payments: Bitcoin, Dogecoin, and other supported cryptocurrencies.
- Bank Transfers: Available in selected regions.
- Online Payment Gateways: Secure options for direct transfers.
We continuously expand our payment options to enhance convenience and accessibility.
2. Payout Terms
For Earners:
- Minimum payout thresholds apply based on the chosen payment method.
- Payments are processed within 5-7 business days after a withdrawal request is made.
- Withdrawal fees may vary depending on the payment method and regional regulations.
For Advertisers:
- Payments for ad campaigns must be made in advance.
- Campaign funds are deducted based on ad performance metrics, such as clicks or views.
- Refunds for unused campaign balances can be requested, subject to our refund policy.
3. Transaction Fees
Adbuddy applies a minimal transaction fee to ensure platform sustainability:
- Fees are transparently displayed before payment confirmation.
- Cryptocurrency transactions may incur network fees, which are not controlled by Adbuddy.
4. Security Measures
We prioritize your financial security through:
- Advanced encryption for all transactions.
- Regular system audits to ensure a secure payment environment.
- Secure storage of sensitive payment information.
5. Refund Policy
Refunds are available under the following conditions:
- For advertisers, unused balances in ad accounts can be refunded upon request.
- Refund requests must be submitted within 30 days of payment.
- Refunds are processed via the original payment method.
Refund processing times may vary depending on the payment method and financial institution.
6. Late or Failed Payments
If a payment is delayed or fails due to technical or banking issues:
- Users will be notified immediately via email.
- Adbuddy will work to resolve the issue within 5 business days.
- If the issue persists, alternative payment options will be provided.
7. Contact Us
For payment-related inquiries, please reach out to us:
Phone: +256 (770) 123-094
Email: [email protected]
Address: 223 Regent St., London W1B 2QD, United Kingdom